Privacy Policy
This Privacy Policy explains how Noble Institute for Premier Studies and Technologies (NIPSTec) Ltd. (referred to as “NIPSTec Jewelry,” “we,” “us,” or “our”) collects, uses, discloses, and otherwise processes your personal data in connection with our services offered through www.nipstecjewelry.com (the “Site”). Please note that this Privacy Policy is not a contract and does not create any legal rights or obligations beyond those already mandated by applicable law.
Who We Are:
NIPSTec Jewelry is a division of Noble Institute for Premier Studies and Technologies (NIPSTec) Ltd., a company registered in Delhi, India. When we use the terms “NIPSTec Jewelry”, “we”, “us” or “our” in this Privacy Policy, we are referring to Noble Institute for Premier Studies and Technologies (NIPSTec) Ltd. and its relevant divisions and affiliates involved in the operation of the NIPSTec Jewelry e-commerce platform.
Our Services:
When we use the term “services”, we are referring to all the services that we offer on our own behalf through the Site, including without limitation, our artificial jewelry product offerings, the Site itself, and any related services that post or link to this Privacy Policy, now or in the future.
What This Privacy Policy Does Not Cover:
This Privacy Policy does not cover or address:
- Job Applicants and NIPSTec Personnel: Personal data and privacy practices relating to job applicants, employees, and other personnel of NIPSTec.
- Third-Party Sellers: Privacy practices of independent, non-NIPSTec branded third-party retailers that may sell our products through other platforms.
By accessing or using our services, you signify that you have read and understood our collection, storage, use, and disclosure of your personal data as described in this Privacy Policy and our Terms and Conditions of Use.
Region-Specific Disclosures:
As NIPSTec Jewelry primarily operates within India, our practices are generally governed by the data protection laws applicable in India. If we choose or are required by law to provide different or additional disclosures relating to the processing of personal data about residents of certain other countries or regions in the future, we will update this Privacy Policy accordingly.
What is Personal Data?
When we use the term “personal data” or “personal information” in this Privacy Policy, we mean any information that identifies, relates to, describes, is reasonably capable of being associated with, or could reasonably be linked, directly or indirectly, to a natural person. This includes, but is not limited to, your name, contact details, purchase history, and online browsing activity. It does not include aggregated or anonymized information that is maintained in a form that is not reasonably capable of being associated with or linked to you.
Our Collection of Personal Data:
From the moment you interact with us, we may collect personal data about you. Sometimes, we collect personal data automatically when you interact with our services, and sometimes, we collect the personal data directly from you. We may also, from time to time, collect personal data about you from other sources and third parties, even before our first direct interaction. We may link or combine your activities and information collected from you on our Site with information we receive from third parties, as well as information we collect automatically through tracking technologies (defined below). This helps us to provide you with a personalized experience regardless of how you interact with us.
Personal Data You Provide:
We collect the following personal data you provide in connection with our services online:
- Contact, Account, and Profile Information: We collect personal data such as your name, email address, password, telephone number, gender (optional), postal code, and address when you create an account, sign up for a newsletter, request a transaction or make a purchase online, consent to receive SMS messages, redeem or participate in a promotion, create a wishlist, purchase or redeem a gift card, or otherwise communicate with us. We collect any communications between you and us and any other information you provide to us. We also collect information about your use of our services, such as your orders and similar activity.
- Payment and Transaction Information: We may collect information when you make a purchase or request a transaction online, such as items purchased, date and time of your transaction, amount purchased, order details, whether you used a particular coupon or deal, and payment information, such as your credit/debit card details or other online payment method details. Please note that we use third-party payment processors to securely process online payments made to us. As such, we do not directly retain sensitive financial information such as complete credit card numbers. This information is provided directly by you to our third-party processor, and their use of your personal data is governed by their own privacy policies.
- Commercial Information and Shopping History: We may collect information about your transactions online, including what products you purchased or returned, items viewed on the Site or added to your cart, promotions associated with a purchase, and product preferences.
- Wishlist Information: If you create a wishlist, we will collect the items you add to it.
- Communications with Us: Records of any communication you have with us, whether via email, phone, or other means.
We use this information to operate, maintain, and provide to you the features and functionality of the services, as well as to communicate directly with you, such as to send you order confirmations, shipping updates, and respond to your inquiries. We may also send you service-related emails or messages (e.g., account verification, changes or updates to features of the services, technical and security notices) and marketing communications from or about NIPSTec Jewelry, in accordance with your preferences.
Personal Data Automatically Collected When You Use Our Services:
Like most online platforms, we collect certain personal data automatically when you visit our Site, including:
- Information About Your Device and Its Software: This may include your IP address, browser type, Internet service provider, device type/model/manufacturer, operating system, date and time stamp, and a unique ID that allows us to identify your browser or your account (including, for example, a persistent device identifier or an Ad ID), and other similar technical information. We may also work with third-party partners to employ technologies, including the application of statistical modeling tools, that permit us to recognize and contact you across multiple devices.
- Information About Your Use of Our Website: We may collect information about how you use and interact with our Site and services, including any content you view.
- Information About How You Access and Use Our Services: This may include, for example, the website from which you came and the website to which you are going when you leave our services, the pages you visit, the links you click, whether you open emails or click the links contained in emails, whether you access the services from multiple devices, and other actions you take on the services.
- Analytics Data: This may include the electronic path you take to our services, through our services, and when exiting our services, as well as your usage and activity on our services, such as the links and objects you view, click, or otherwise interact with (also known as “Clickstream Data”). We may use third-party analytics tools such as Google Analytics to help us measure traffic and usage trends for the services and to understand more about the demographics of our users. You can learn more about Google’s practices at http://www.google.com/policies/privacy/partners.
- Location Information: We may collect general information about your location derived from your device (e.g., based on a browser or device’s IP address) to customize content or services based on your region. We will only collect precise location data (e.g., GPS latitude and longitude) if you explicitly consent to it through your device settings, for purposes such as showing you nearby offers or improving our location-based services.
- Cookies and Similar Technologies: We and our third-party partners use cookies, pixel tags, and other similar technologies to collect information automatically. These technologies are used to personalize your experience, remember your preferences, understand how you use our services, and deliver relevant advertising. For more information about our and our third-party partners’ use of cookies and related technologies, and any choices you may have in relation to its collection. If you do not have a separate cookie policy, you should explain your use of cookies and tracking technologies here.
Personal Data from Other Sources and Third Parties:
We may also obtain personal data from other sources, which we often combine with personal data we collect either automatically or directly from you. We may receive the same categories of personal data as described above from the following sources and third parties:
- Social Networks Through Your Interactions: When you interact with our services through various social media networks, such as when you “Like” us on Facebook or when you follow us or share our content on Facebook, Instagram, or other social networks, we may receive some information about you that you permit the social network to share with third parties. The data we receive is dependent upon your privacy settings with the social network. You should always review and, if necessary, adjust your privacy settings on third-party websites and social media networks and services before linking or connecting them to our services.
- Information Provided by Others: From time to time, we may receive information about you from third parties, such as marketing partners, to enhance or supplement our existing user information. We may also collect information about you that is publicly available. We may combine this information with the information we collect from you directly.
Our Use of Personal Data:
In addition to the primary purposes for using personal data described above, we and the third parties we work with may use personal data for the following purposes:
- To process your registration on our services, including verifying your information to ensure its accuracy and validity.
- To fulfill your requests (e.g., to allow you to place an order online, have it delivered to you, or to provide you with information that you request).
- To process your purchases (e.g., to process payments in connection with your transaction).
- To communicate with you, including via email, SMS, and other communication channels.
- To personalize your user experience (e.g., to show you products that may be of interest to you) and customize content on our services relevant to your interests, including but not limited to targeted offers and ads through our Site, email, social media channels, third-party sites, or on other devices you may use.
- To operate, maintain, and provide to you the features and functionality of our products and services.
- To send you important information regarding the services, such as certain changes to our terms, conditions, policies, and/or other administrative information. Because this information may be important to your use of the services, you may not always be able to opt out of receiving such communications.
- To inform you of products, programs, services, and promotions that we believe may be of interest to you, including, without limitation, adding you to our email/SMS lists and permitting you to participate in sweepstakes, contests, and similar promotions (collectively, “Promotions”).
- To market our products and services to you and present advertising online and via emails, SMS messages, or other communication channels, including through social media platforms and internet search engines.
- To evaluate your eligibility for certain types of Promotions, offers, products, or services that may be of interest to you.
- To help maintain the safety, security, and integrity of our service, technology assets, and business.
- For our internal business purposes, such as data analysis, customer research, audits, fraud prevention, developing new products and/or features, enhancing the services, improving our services, identifying usage trends, and determining the effectiveness of our promotional campaigns, including to inform user engagement.
- To conduct, manage, and grow our organization.
- To respond to law enforcement requests and as required by applicable law, court order, or governmental regulations and enforce our corporate reporting obligations and our Terms and Conditions of Use, or to comply with applicable laws.
- For purposes disclosed at the time you provide your personal data or as otherwise set forth in this Privacy Policy.
- For any other lawful and legitimate business purpose.
We may also use aggregate personal data in a manner such that the end-product does not uniquely identify you or any other user of the services.
If you choose to contact us, we may need additional information to fulfill your request or respond to your inquiry. We may provide additional privacy disclosures where the scope of the inquiry/request and/or personal data we require fall outside the scope of this Privacy Policy. In that case, the additional privacy disclosures will govern how we may process the information you provide at that time.
Our Disclosure of Personal Data:
We may disclose your personal data in the following ways:
- Within NIPSTec: We may share personal data within our company, including our parent company, subsidiaries, and affiliates, for the purposes described in this Privacy Policy.
- Service Providers: We share personal data with third-party vendors, consultants, and other service providers who perform functions or services on our behalf and under our instructions to make our services available to you. For example, this may include vendors and providers who engage in marketing or advertising activities or provide mailing or email services, SMS messaging services, online live and automated chatbot services, payment processing, analytics services, IT services, product fulfillment, and web hosting. We ensure that these service providers are contractually obligated to protect your personal data in accordance with applicable laws and this Privacy Policy.
- Promotional Partners: We may share limited information with third parties with whom we partner to provide contests, sweepstakes, or other joint promotional activities. These partners will usually be clearly identified in the contest rules or promotional materials, and their use of your personal data will be subject to their own privacy policies.
- Third Parties at Your Request: You may choose to share your activities on the services with your friends through email or on various social media networks.
- Online Advertising Partners: We may share personal data with advertising networks or permit these partners to collect information from you directly on our Site to facilitate online advertising, such as search engines and social network advertising providers, to serve targeted ads to you or to groups of other users who share similar traits, such as likely commercial interests and demographics, on third-party platforms. For more information, including how to manage your preferences related to online advertising.
- The Public: When you provide feedback or post user content on our services (e.g., if you post a product review on our website or comment on our social media sites), your information (e.g., your name and comments) may be displayed on our websites or on our social media pages. When you engage with us on social media, we may tag your social media account or the social media account of others (e.g., to give photo credit to another user).
- Business Transaction or Reorganization: We may take part in or be involved with a corporate business transaction, such as a merger, acquisition, joint venture, or financing or sale of company assets. We may disclose personal data to a third party during negotiation of, in connection with, or as an asset in such a corporate business transaction. Personal data may also be disclosed in the event of insolvency, bankruptcy, or receivership.
- Legal Obligations and Rights: We may disclose personal data to third parties, such as legal advisors and law enforcement: (a) in connection with the establishment, exercise, or defense of legal claims; (b) to comply with laws or to respond to lawful requests and legal process; (c) to protect the rights and property of NIPSTec Jewelry, our agents, customers, and others, including to enforce our agreements, policies, and terms of use; (d) to detect, suppress, or prevent fraud; (e) to reduce credit risk and collect debts owed to us; (f) to protect the health and safety of us, our customers, or any person; or (g) as otherwise required by applicable law.
- With Your Consent or At Your Direction: In addition to the sharing described in this Privacy Policy, we may share information about you with third parties whenever you consent to or direct such sharing.
We may also share personal data that has been aggregated or anonymized in a manner such that the end-product does not uniquely identify you.
Your Choices and Control Over Your Information:
We provide you with certain choices and controls regarding the personal data we collect and how we use it:
- Profile and Settings: You may update your account information and adjust certain account settings by logging into your account on the Site. Please note that changes to your settings may require some time to take effect.
- Access to Device Information: You may control the Site’s access to certain device information (e.g., location services, camera access) through your device’s settings.
- Email Preferences: You can stop receiving promotional email communications from us by clicking on the “unsubscribe link” provided in such communications. We make every effort to promptly process all unsubscribe requests. You may not be able to opt out of service-related communications (e.g., order confirmations, shipping updates, account verification, changes/updates to features of the Service, technical and security notices). You may also be able to adjust certain communication preferences by logging into your account.
- SMS Messaging: If you have opted in to receive promotional SMS messages, you can stop receiving them by replying with “STOP” to any such message or following the opt-out instructions provided in the message. Please note that we may need to continue to communicate with you via SMS for certain service-related messages (e.g., order updates).
- Cookies and Online Advertising: Learn more about how we and third-party partners use cookies and similar tracking technologies for various purposes, including analytics and advertising, and to understand your choices regarding these technologies. This may include information on how to opt-out of certain interest-based advertising.
Children’s Personal Data:
Our Site and online services are not directed to, and we do not intend to, or knowingly, collect or solicit personal data from children under the age of 18 (or the age of majority in their jurisdiction). If you are under the age of 18, please do not use our Site or online services or otherwise provide us with any personal information.
How to Exercise Your Privacy Rights
To exercise any of your privacy rights, please submit a request by:
- Fill out our Contact Us form.
- Call our customer service at +91 9971855207.
We will need to verify your identity before processing your request, which will generally involve matching sufficient information you provide to us with the information we maintain about you in our systems or, if applicable, successfully logging into your account on our Site. To facilitate this verification, we may require you to provide information such as your name, email address, and order details. We may also need to request additional personal data from you depending on the nature of your request and our relationship with you.
We will only use the personal data provided in connection with a Privacy Rights Request to verify your identity and to process and respond to your request.
In certain circumstances, we may decline or limit your request to exercise these rights, particularly if we are unable to verify your identity or locate your information in our systems. If we decline your request, we will inform you of the reasons for our decision, as required by applicable law.